FAQ

Frequently asked question. Everything You should know.

Courses are available via our platform smartbutnothard.com. You just select the one you like and enroll to it using enrollment button. After successful enrollment, the account on the platform will be generated automatically for you. You will be asked for your name and e-mail address.

If you are our student, login to your account and select the new course you like. Then click enroll button. After successful enrollment, the course will appear on the page with all your courses. It is the first page after login to your account. You are ready to start.

After purchasing the course and logging in to your account My Account you will have the video guide with useful tips how to use the platform.  The platform is user friendly but if you have any doubts or difficulties do not hesitate to ask via our Contact Form.

All our courses are prepared with the main goal to be useful and to make possible learn practical aspects. The main advantage for you is that it enables resolving problems in much shorter time comparing to starting from the scratch by yourself. In this way you build your knowledge upon use cases.

Courses are designed to lead you step by step throughout the whole process. It is much easier to learn and practice useful skills that way. There are many exercises prepared that enable you to get your hands dirty from the beginning. But do not worry! We make sure that each step is just right for you to keep up with the course pace. We try to make use cases and help you decided which will be the closes to your situation. In that way the content will be helpful to find right solution for you.

The core of the course makes videos. It is very convenient as you can watch them in various places. Even if you are not near your computer now, you can always move forward with the course. It is also effective form. Usually, it enables to learn more in shorter time. Aside videos there are often additional materials. In most cases those are files that will be useful throughout the course. Many times, there are templates prepared for you to fill in and make your life easier. There are also some materials connected to exercises. We want to make sure that from the beginning you go straight to real live problems.

Each course is divided into several Chapters. Each Chapter has several Topics inside. Most Chapters have videos with practical knowledge about the topic. Then everything you learn is put into practice by carefully prepared exercises. These exercises are strictly connected and linked to the content of videos. The most efficient way to get the most from the course is by watching the Topic video and then performing dedicated exercise by your own. You can come back to videos, pause them, and easily search for some tips.

Courses are prepared to have great user experience in most devices – desktop and mobile. More info you can find in Terms and Conditions. For some courses, the most convenient is to access the course using desktop. It may be easier to do exercises and access the course videos at the same time. Usually the screen is wider thus some details are easier to follow. Still, if you have a moment and want to progress with your course using mobile devices – feel free to do so.

Yes, usually after successful enrolment to the course, you have all content available. There is no sequence that we dictate. If some materials will be updated or added to that course, you will also have access to them.

The best practice is to take the course for the first time in the suggested order. Starting from the first chapter and just progressing to the next ones. From one Topic to the next that follows it. Then if you want some specific part to review for the second time – jump right to the topic that interests you.

Our courses are prepared to be kind of the guides by their own. So, there are no additional consultations foreseen with each course. But the formula is straightforward, and we make great effort to make sure that you will be able to go through the course on your own. You will have a right amount of knowledge and assistance coming from the videos and additional materials.

There are many exercises in the course very well linked to the knowledge that you gain watching videos with the course main content. You will also get the proposed solutions of some exercises to make sure that you can check it yourself. Some exercises are connected to your exact case. After giving you good background knowledge and presenting relevant use cases, you are encouraged to take step further and try to solve this aspect of your own professional case by solving those exercises. So, for now, we do not foreseen exercises checked specifically by the Instructor.

You need Internet access to use the platform. It will not be possible to watch videos offline, but you can download other materials and use them offline for the educational purposes. There is more information about technical aspects in Terms and Conditions

Yes, it is possible to use mobile devices like phone or tablet to access the platform and its content. But for some courses you will need access to some basic software that is easier to work on your personal computer. Especially in case of solving exercise, it will be more convenient to use your computer and for example come back to some important part of the course video using the platform. In that case bigger screen helps a lot.

The course is strictly linked to the physical user and her/his account created in the Platform and the license is given only to that person, so it is not allowed to share the course and content of the service that you purchase with someone else – even family and friends. There is more information about license and terms of service in Terms and Conditions

The people who are preparing courses are experts in their fields. They are practitioners with good background knowledge and years of experience. Most of them have also good, proofed experience in teaching. They want to share their approach in courses and give you some useful insight. They have good understanding in new technologies. They try innovative solutions. At the same time, they are not afraid to honestly say that sometimes not very sophisticated solutions are the most efficient ones.

If you want to know more do not hesitate and visit Our instructors page

Most of our Instructors have good, proofed experience in teaching. They easily see difficulties that comes with the topic. They are aware how important the formula of knowledge presentation is. They know how to make students involved. How to makes the learning experience pleasant. How to really help with finding solutions well suited for your professional life. They are also continuously improving their teaching skills.

If you want to know more do not hesitate and visit Our instructors page

If you have valid VAT ID that you have provided during placing your order, you will get an invoice according to the Terms and Conditions. You will get the invoice in electronical form (pdf mostly).  Just make sure that data you’ ve provided during placing the order are correct.

Yes, after completion of each course, you will get Certificate generated specially for you. On the certificate, between others, there are your name, course theme and date. Your name is the same as first and second name that you’ve provided during the purchase of the course and that is used in your account.

You have another question? Do not hesitate to ask using our Contact Form.  We will be happy to help.

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